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Terms of Service

August 23, 2024

Terms and Conditions

Last updated: August 3, 2024

Welcome to Neuronicx artificial intelligence derivative service platform (hereinafter referred to as "Neuronicx" or "this platform"). Please read the following terms and conditions carefully before using our services. By accessing or using our services, you confirm that you have read, understood and agree to be bound by these terms and conditions.

1. Acceptance of Terms

By accessing or using our services, you indicate that you fully understand and agree to be bound by these terms and conditions. If you do not agree to these terms, please stop using our services immediately.

2. Description of Services

Neuronicx provides a range of AI-derived services to meet the diverse needs of users. Detailed service descriptions and features can be viewed on our official website. Our services are third-party recharge services and have nothing to do with any AI official. Some services may be authorized, but recharge services are within the scope of business permitted by law and can be carried out without official authorization.

3. Restrictions on Use

When using the services of this platform, users must comply with the following regulations:

You may not use the Services for any illegal purpose or in violation of applicable laws and regulations.

You may not attempt to gain unauthorized access, modify, or delete any of our resources.

You may not use the Services in any manner that could undermine the integrity, performance or availability of the Services.

Our products are virtual goods, and usually follow the principle of buy it and leave it, so we do not support refunds. Please purchase with caution.

4. Fees and Payment

Our products and services are subject to charges. All fees and payment details as well as after-sales services will be clearly listed in the product introduction and pre-purchase tips on this website to ensure transparency and clarity.

5. Privacy Policy

We take user privacy very seriously. Please refer to our Privacy Policy for details on how we collect and use your personal information.

6. Warranty and Disclaimer

Our services are provided on an "as is" and "as available" basis without any express or implied warranties of any kind, including but not limited to merchantability, fitness for a particular purpose and non-infringement. Our products and information are based on official news from major platforms, and we only serve as a bridge to help users use artificial intelligence services conveniently.

7. Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of Singapore. Any disputes arising out of the use of our services shall be submitted to arbitration in Singapore.

8. Nature of Service and Legality Statement

Neuronicx is an independent third-party recharge platform and has nothing to do with any AI official. Some of our services may be authorized, but the recharge service is within the scope of business permitted by law, and generally the service can be carried out without official authorization. Our services are designed to help users solve AI usage problems and enterprise API consumption problems. We strictly abide by the relevant laws of Singapore and maintain the healthy development of the network. If our services conflict with any organization or law, please contact us in time and we will handle it according to legal requirements.

9. Modification of Terms

Since the products on this platform are virtual products and are third-party recharge services, changes in the rules of major platforms may affect our services. The specific situation is subject to the actual situation. Users can consult customer service for product-related information before and after purchase. We reserve the right to modify these terms and conditions at any time and will publish any modifications on our website. It is your responsibility to check the modifications regularly. Continued use of our services constitutes your acceptance of these modifications.

10. Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Neuronicx with respect to the Services and supersede and replace any prior oral or written agreements or understandings.

11. After-sales service policy

The products on this platform are virtual products and services and do not support refunds.

However, if you encounter the following situations, we will be able to handle it after sales:

Products that have not been used can be returned or exchanged within 7 days.

The product has quality problems (not caused by users or officials).

Products that cannot be used during the first login can be returned or exchanged.

Note: Users must contact the after-sales service team within 24 hours after the problem occurs. Losses caused by force majeure (such as official account suspension, personal misoperation) will not be processed.

12. Shipping Process Policy

The virtual products and services provided by Neuronicx will be delivered as soon as possible after payment is confirmed. The products and services on this website are available and available for purchase, and all product inventory and service support will provide customers with product quality assurance.

The specific delivery process is as follows:

After payment is confirmed, the system will automatically generate and process the order.

Users will receive product delivery notification and instructions within 24 hours.

If you do not receive relevant information within 24 hours, please contact our customer service team in time.

13. Contact Us

If you have any questions or require further clarification regarding these Terms and Conditions, please contact us at the following email address: office@neuronicx.com

Company address: 31 Exeter Road, Comcentre, Singapore, Singapore, 239732

Thank you for choosing Neuronicx, we look forward to providing you with quality service!